Returns and Shipping

 At MyTreeStore, our goal is to make sure that you are 100% satisfied with your order. However, if something isn’t right, we are happy to refund, exchange or apply store credit for any new and unused merchandise within 60 days of the date of your purchase. With MyTreeStore's 60-day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition you received them, with all hang tags attached.

It's as easy as One, Two Tree!

Simply fill out the form below to look up your order, accept the terms (these are super easy!) and submit your request for Refund, Exchange or Store Credit. 

Package your item(s) slap on the Prepaid printed label and mail it to us!

Then the minute we get your item(s), inspect it (24 hours or less) you will receive an email confirmation about your Refund/Exchange/Credit. 

If you have any questions regarding any part of this process please contact us anytime via; Social Media, Email at


We ship to anywhere in the United States. Shipping is FREE for all orders over $10.00 and typically takes from 14 to 22 days. Unless otherwise stated.


Loyalty Leaf Program

Join our Loyalty Leaf Program and Grow Your Tree! Start earning Leaves (points) for every dollar you spend and use your Leaves to purchase ANYTHING in our store. Sign up NOW! It's FREE!

Earning and redeeming Leaves

Earns you
Redeems to

Ways you can earn

  • Product Purchase
  • Refer a friend
  • Share on social media

Learn more about our program