Returns and Shipping
At MyTreeStore, our goal is to make sure that you are 100% satisfied with your order. However, if something isn’t right, we are happy to refund, exchange or apply store credit for any new and unused merchandise within 60 days of the date of your purchase. With MyTreeStore's 60-day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition you received them, with all hang tags attached.
It's as easy as One, Two Tree!
Simply fill out the form below to look up your order, accept the terms (these are super easy!) and submit your request for Refund, Exchange or Store Credit.
Package your item(s) slap on the Prepaid printed label and mail it to us!
Then the minute we get your item(s), inspect it (24 hours or less) you will receive an email confirmation about your Refund/Exchange/Credit.
If you have any questions regarding any part of this process please contact us anytime via; Social Media, Email at firstname.lastname@example.org
We ship to anywhere in the United States. Shipping is FREE for all orders over $10.00 and typically takes from 14 to 22 days. Unless otherwise stated.